NSMedia. Driven by Inspiration.

*Episode 1* My name is Adeolu There’s a saying. “What can’t kill you can make you stronger.” However the truth is action speaks louder than mere words. I don’t know how strong I will be coming out from this predicament that I have found myself.   This all started about 2 years ago in my youth service year in Kogi State. There was this very good canteen not too far from Yagba East local government council, where I frequent often for my CDS. It was the aroma that lured me to the place, the savory of scented stew and fried meat, it was irresistible, I couldn’t just evade myself from the luscious captivity that overwhelmed me. Perhaps, a simple restrain would have changed history, would have saved me from all these. As I entered the canteen, I grabbed a plate and stood on the queue salivating and waiting for my turn. When it got to my turn, before me was something more compelling than the meal that I expected. My eyes got locked in contact with the young lady who ...

While SmartCONNECT 2.0 retains its position as the network’s default prepaid Tariff Plan, which is also known as service class, after the launching of this new package Airtel have been looking for a way forward to satisfy its customer. Airtel has been getting a lot of complaints regarding the new product name SmartCONNECT 2.0. After a series of complaint like:  What Are the Complaint Of Customers About This Package  Ø Customers find it difficult to migrate to the new plan because they have migrated within the same month, within 30days period it is not possible to migrate twice. Access fee of 100# is required to migrate within that period; however, it will be possible if customer intends to wait till 30days after the first migration. Ø Second challenges is some customers believe that they can still benefit from the old plan bonus even while on the new plan. And it is not possible because A is different from B However, they are both alphabets. Immediat...